Tips for Dealing With Aggressive People & Handling Difficult People

Before reading this article, check out this resource: Ultimate Guide to Job Interview Answers  
 
You may encounter agressive and difficult people at workplace, among friends,relatives, neighbours etc. If you have to deal with such people on a regular basis and don't know how to deal with them properly then it might be cause you considerable amount of stress and discomfort. Below are a few tips to help you deal with them in a better manner:

Some Don'ts:

Lets first discuss the don'ts which you have to guard against while dealing with difficult people.

1. First and foremost don't take their behaviour personally. Most of them behave in a difficult manner habitually and their attitude is not directed specifically towards you alone.

2. Don't try to fight with them. Fighting with them may only complicate matters further and can pave the way for a bigger argument.

3. Dont try to win the argument: Dont approach the argument with the mindset of winning it and proving the other person wrong. You may prove them wrong but that is unlikely to change their future behaviour. Instead of trying to win the argument, try to work towards a reasonable solution which will be in the best interests of everyone concerned. Remember your goal is simply to assertively express your own opinion, not try and win a battle of right and wrong.



How to cope with difficult people:

Now that we have seen some of the dont's, lets see some tips about what to do when people are making life difficult for us.


1. Overly aggressive people expect others to either submit to their wishes or to fight against them. So dont do either of those. Instead, stand up for yourself without fighting. Be calm and polite with them and do not shout back. Remaining calm and composed inspite of their shouting is the best response you can give to difficult people. They will usually not expect such behaviour and would be suprised.


2. Wait for them to run out of some steam, then respond with your views in a polite yet firm and confident manner. Its important that you don't interrupt them in the middle of their speech which can make them more angry. Instead wait calmly for them to finish, then take a deep breath, call the person by name and express your opinion. This is a far more effective approach.

Keep in mind that dealing with difficult people takes time,so be patient. You may not be able to change their behaviour but using the above tips you can atleast improve your own response and can stop letting their behaviour affect you negatively.

Don;t forget to check out this resource: Ultimate Guide to Job Interview Answers

Additional Resources to help you:

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts





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